Welcome to our policy page

Welcome to our policy page


Lost? Click the button below to find your way home.


Lost? Click the button below to find your way home.

Welcome to our policy page


Lost? Click the button below to find your way home.

Privacy policy

Data Controller

We are the data controller for the personal data we collect and process about our customers, visitors, and partners.

Our contact details are listed below.

Gatio

Rubinvej 27, 8700 Horsens

CVR:4274928

Email: support@gatioagency.com

If you have any questions about how we handle your personal data, you are always welcome to contact us.


Purpose and Legal Basis for Processing

Website Visits

When you visit our website, we use cookies to ensure proper functionality, improve user experience, and analyse traffic. You can read more in our Cookie Policy.

Our legal basis is Article 6(1)(f) of the GDPR.

Communication with Potential Clients

When you contact us by form, email, or phone, we process your information to respond to your enquiry. We typically process your name, email, phone number, and any message you provide.

Our legal basis is Article 6(1)(f) of the GDPR.

Clients

To deliver our services, we process information such as contact details, agreements, project information, and payment data.

The legal basis is Article 6(1)(b).

Newsletters

If you subscribe to our newsletter, we process your email address based on your consent under Article 6(1)(a).

You may withdraw your consent at any time by clicking “unsubscribe” or contacting us directly.

Accounting and Legal Obligations

We store invoices and related documentation in accordance with the Danish Bookkeeping Act.

The legal basis is Article 6(1)(c). Data is kept for at least five years after the end of the financial year.

Job Applications

If you send us a job application, we process your data to evaluate your candidacy. The legal basis is Article 6(1)(f).


Data Processors and Transfers

We use trusted suppliers and partners who process data on our behalf. These include:

  • Framer, website hosting

  • Google Analytics, analytics and website performance

  • Meta (Facebook/Instagram) Pixel, marketing and remarketing

  • HubSpot, marketing automation and CRM

Where partners process data outside the EU/EEA, we ensure adequate protection through Standard Contractual Clauses (SCCs) or participation in the EU–US Data Privacy Framework.

Disclosure of Data

We do not share your personal data with third parties unless required by law or where you have given consent (e.g. newsletter or event sign-ups).

Data Retention

We retain personal data only as long as necessary for the purposes described or to comply with legal obligations. After that, data will be securely deleted or anonymised.

Your Rights

Under the GDPR, you have the following rights:

  • Access, to see what data we hold about you.

  • Rectification, to correct inaccurate information.

  • Erasure, to request deletion of your data.

  • Restriction, to limit how we use your data.

  • Objection, to object to processing based on legitimate interest or direct marketing.

  • Portability, to receive your data in a structured format.

To exercise your rights, contact us at support@gatioagency.com

If you are dissatisfied with our handling of your data, you can file a complaint with Datatilsynet (the Danish Data Protection Agency) at www.datatilsynet.dk.


Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, or loss.

Privacy policy

Data Controller

We are the data controller for the personal data we collect and process about our customers, visitors, and partners.

Our contact details are listed below.

Gatio

Rubinvej 27, 8700 Horsens

CVR:4274928

Email: support@gatioagency.com

If you have any questions about how we handle your personal data, you are always welcome to contact us.


Purpose and Legal Basis for Processing

Website Visits

When you visit our website, we use cookies to ensure proper functionality, improve user experience, and analyse traffic. You can read more in our Cookie Policy.

Our legal basis is Article 6(1)(f) of the GDPR.

Communication with Potential Clients

When you contact us by form, email, or phone, we process your information to respond to your enquiry. We typically process your name, email, phone number, and any message you provide.

Our legal basis is Article 6(1)(f) of the GDPR.

Clients

To deliver our services, we process information such as contact details, agreements, project information, and payment data.

The legal basis is Article 6(1)(b).

Newsletters

If you subscribe to our newsletter, we process your email address based on your consent under Article 6(1)(a).

You may withdraw your consent at any time by clicking “unsubscribe” or contacting us directly.

Accounting and Legal Obligations

We store invoices and related documentation in accordance with the Danish Bookkeeping Act.

The legal basis is Article 6(1)(c). Data is kept for at least five years after the end of the financial year.

Job Applications

If you send us a job application, we process your data to evaluate your candidacy. The legal basis is Article 6(1)(f).


Data Processors and Transfers

We use trusted suppliers and partners who process data on our behalf. These include:

  • Framer, website hosting

  • Google Analytics, analytics and website performance

  • Meta (Facebook/Instagram) Pixel, marketing and remarketing

  • HubSpot, marketing automation and CRM

Where partners process data outside the EU/EEA, we ensure adequate protection through Standard Contractual Clauses (SCCs) or participation in the EU–US Data Privacy Framework.

Disclosure of Data

We do not share your personal data with third parties unless required by law or where you have given consent (e.g. newsletter or event sign-ups).

Data Retention

We retain personal data only as long as necessary for the purposes described or to comply with legal obligations. After that, data will be securely deleted or anonymised.

Your Rights

Under the GDPR, you have the following rights:

  • Access, to see what data we hold about you.

  • Rectification, to correct inaccurate information.

  • Erasure, to request deletion of your data.

  • Restriction, to limit how we use your data.

  • Objection, to object to processing based on legitimate interest or direct marketing.

  • Portability, to receive your data in a structured format.

To exercise your rights, contact us at support@gatioagency.com

If you are dissatisfied with our handling of your data, you can file a complaint with Datatilsynet (the Danish Data Protection Agency) at www.datatilsynet.dk.


Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, or loss.